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Contact

Talk to Connectgo Infoware

One email address and one phone number, both answered by the team that builds KaamLink. Write or call in English, हिन्दी or ગુજરાતી — we reply in the language you used.

Send a message

Write to us from here

Fill this in and press send. Your own email app opens with the message already written and addressed to us — nothing is posted to this website, and nothing you type is stored here.

Optional — helps us call you back faster.
Optional — tells us where you are asking from.
If it is about a job, tell us the service and the city. If your account is involved, include the mobile number you signed up with.
This opens your email app. Or email us directly at contact@connectgoinfoware.com.

Connectgo Infoware

The company that builds and runs KaamLink. These are the only two support channels — there is no separate hotline and no in-app support chat.

Where to go

Pick the route that matches your question

All three arrive with the same team. Saying which one you are saves a round of questions.

Customers needing help

A job that has gone wrong, a professional you cannot reach, a request you cannot cancel, or a forgotten six-digit PIN. KaamLink has no self-service password reset, so a forgotten PIN is one of the things you genuinely do have to contact us about.

Include the mobile number on the account, the city, and the service. Choose Customer support in the form above.

How the customer side works

Professionals wanting to join

You can create a professional account in the app yourself — you do not need us for that. Write to us about getting your documents reviewed for a verified badge, about adding a trade you cannot find in the list, or about anything that is not working.

Tell us your trade and the area you work in, and choose Professional partnership in the form.

How the professional side works

Reporting a problem

The app has a report option on a job and on a professional's profile, and that is the fastest route — it reaches the same team with the job already attached. Use this page instead if you cannot get into the app, or the matter is not about one job.

Choose Report a problem, and for anything that feels unsafe, call.

What reporting does and does not do

Before you write

Questions we are asked often

I have forgotten my six-digit PIN. What now?

Contact us. KaamLink deliberately has no automatic reset link or reset code — the Forgot Password screen in the app shows you this same email address and phone number. We check that the account is yours and issue a temporary password, and the app then asks you to set a new PIN the next time you sign in.

Can you help me get money back from a job?

No, and we would rather say so plainly than imply otherwise. No money passes through KaamLink — there is no payment gateway, no wallet and no escrow. The amounts in the app are a shared record of what the two of you agreed; payment happens directly between you. We can look at the account, the job record and its history, but we cannot move money or order work to be redone.

How do I delete my KaamLink account?

In the app: Profile, then Account Settings, then Delete My Account. If you no longer have the app, email us from this page and include your full name and the mobile number the account is registered to. Either way the full process is written out on the account deletion page.

Can I use KaamLink on an iPhone or in a web browser?

Not today. KaamLink is an Android app. There is no iPhone build and no browser version for customers or professionals.

Will you answer in Hindi or Gujarati?

Yes. Write in English, हिन्दी or ગુજરાતી and we will reply in the same language. The app itself is fully translated into all three.

Does this form send my message straight to you?

It opens your own email app with everything you typed already filled in and addressed to contact@connectgoinfoware.com. You still press send there, which means you keep a copy in your sent mail. If your device has no email app set up, nothing will happen when you press send — in that case write to that address directly, or call.

Not sure which side you are on?

Read the two halves of KaamLink and it will be obvious which one you need.